I use to take my Maltipoo mix to a different groomer. Makenzie would panic and tremble with fear as soon as we would get there. Once we would enter the building she would try desperately to hang on to me and looked so sad as I literally pulled her off of me to hand her over to the groomer. Needless to say that broke my heart. Therefore, I brought her here. She doesn't mind coming here and looks happy when I leave her as well as when she is done. Thanks so much for providing her a positive and pleasant experience when she is here.
Called for info. Can't really rate service but person answering was abrupt. Did not seem to care about my dog's limitations as I explained them. Maybe she was just busy but would not feel comfortable leaving my dog here.
My puppy came in looking like a mop and left looking adorable and happy as ever! Sweetest staff in the valley!
We've been taking our maltipoo pup Bridgette to Pretty Paws for some time and they do such an awesome job! Their prices are pretty fair and reasonable! The best part is that our pup Bridgette comes back very happy, super playful and so beautiful! Compared to the other places we used to take her to; she usually seemed very nervous and a bit scared. I highly recommend this place, it definitely is one of the best through out the Rio Grande Valley, surely you will not be disappointed at all! Plus our little girl pup BRIDGETTE LOVES IT!!
As a first time pet owner, I'm clueless when it comes to grooming. I called and set up an appointment to get my pup groomed because I cut his hair on my own and he wouldn't let me finish the front of his body or around his head. My fiancé dropped him off the next day. They gave him an attitude and asked "who did this to him" he explained we tried grooming him ourselves. They trimmed his face, the front of his body and trimmed his nails. When he picked up our pup they told him "his hair might not grow back the way it should". They advised him to feed him quality food and get a multivitamin. They threw in their 2 cents that my pup had a "head issue", meaning he won't let people touch his head. Well he is 10 weeks and it is his first time going to the groomers. Of course he's not going to sit still. As first time parents to a pup and shih tzu breed we were panicked. I'm crying my face off feeling guilt because I may have ruined his hair, so I head to a local pet store and explain my situation in tears and they explain that it was all going to be okay. That he's a puppy and his hair would definitely grow back, and it was a learning experience and we all make mistakes. The following day he goes to the vet for vaccines and the tech explained the same thing. His hair would definitely grow back. I'm very unhappy with the way the situation was handled. They were judgmental rather than helpful. I'm taking my business else where.
Pretty Paws Salon Spa is a US Store based in Harlingen, Texas. Pretty Paws Salon Spa is located at 604 S 77 Sunshine Strip, Harlingen, TX 78550, USA.
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