Got an order of Shrimp Lo Mein to go today. When we returned home we noticed there wasn't any shrimp in the order. I called the restaurant and they informed me they would make a new order. Rather than drive from basically La Feria, I asked my brother who was on his way over to my house to pick it up for me. I informed them of this on the phone. When he arrived there, the manager accused us of lying then claimed that he "checked the cameras" and saw the cooks put shrimp in our order. That's an outright lie. Next time rather than harassing a loyal customer, try and have some halfway decent customer service and comp a meal after YOUR mistake. A situation that could have been corrected so easily got blown up because of a complete lack of respect and absolutely no sense of customer service.
I love China Star and their staff. Great place to eat or take out.
Delicious, bought take out..
This is based purely on my experience with the buffet. I understand it has a 4 Star rating, obviously for the food they serve made to order. The buffet reminds me of one of those small town Chinese buffets, where it thrives solely on the fact that it is the only Chinese restaurant in town. There is no volume, therefore the food sits. The quality of the buffet was glaringly lacking as well. I am a trucker, so I base a lot of my choices on ratings. This place fooled me this time. No second trip here for me. Specialize in either serving made to order food, or buffet, not both. Your customers deserve better.
Love there chicken fried rice.. Good service...
And Lisa was sooo Kind n Generous
China Star is a US Restaurant based in Harlingen, Texas. China Star is located at 1801 S 77 Sunshine Strip # B7, Harlingen, TX 78550, USA.
Please contact with China Star using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find China Star opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in Harlingen