There was not an option for wheelchairs for handicap shoppers ,staff was unatentive in assisting shoppers. You had to go find someone to see if they could help you. For example, there was one employee about 15 feet from us and we had to go to her, so she could help us. I feel that she should have had the courtesy to at least ask if we needed help in finding items. I feel that this store is not ADA friendly .
I went there to buy a baby gift and I walked around the entire downstairs without one associate speaking to me .....they literally did not acknowledge my presence.
Its ok was looking at. Mens colonges no one offered any help now I know why everybody goes online now plus it's cheaper online
Horrible place with horrible service had a price tag that did it was on sale and then they said it was mistake now they are saying that it was 49 dollars never coming here again
This was my first and my last experience here.
Horrible customer service with nasty attitude never ever shopping there ever again spreading the word of their terrible customer service. Over something they displayed wrong and they were giving us a hard time and the cashier lady mumbled something and I said excuse me, she didn't say anything. And top it off the lady had her name tag but her name was covered with black tape. I asked to talk with the manager she said wasn't there.
There are no words for how bad this store looked.
Once I located the baby department it looked like people actually took boxes of random clothing and dumped them on tables and on the floor. I have seen garage sales more organized than this store
Jcpenney is a US Department Store based in Harlingen, Texas. Jcpenney is located at 2006 S Expressway 83, Harlingen, TX 78552, USA.
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