I'm not from Harlingen, so when I had car problems I was at a loss as to where to go. I made calls to several shops around town and Joe had the best price (much less than half of what I would've paid at a major chain like Midas or Firestone). Besides being the best price, he also was the only shop to give a 90-day warranty on his labor even though I brought in my own parts. It's been over a month since I took my car in and I haven't had any problems. I had such a good experience that I've been recommending Joe's Auto Care to all my friends.
Got me back on the road, but failed to diagnose a leaking water pump. Be careful around this bunch, wanted to sell me a new Throttle Body when the one on the truck only had just a little outside corrosion, mechanic called it "rust".
Fixed only what he saw as the problem, a leaking hose. This lead to another leaking hose, and another, which wasn't discovered until AFTER I had driven my truck home. With more effort, he could have diagnosed this without my having to come back. But, I just took it to Dominguez, who fixed the other two hoses in a matter of hours. Joe does not only NOT communicate with you, he mumbles and speaks real fast in Spanish. He always seems to be out of the shop when I went there. He doesn't call you when the work is finished. His mechanic was never working, just on his phone and won't acknowledge you when you walk in. There is too much of a grouchy, serious, macho ethos in this shop. Sort of a cultural mindset, not good for business. These guys are just phoning it in and don't seem engaged in interacting with the customer. I strongly advise you go somewhere else to get service.
If I could give a negative review I would. This guy here supposedly fixed my suv and my husband work truck, we ended up paying $300 for mine and $500+ parts for my husband's. The vehicles after 2-3 weeks or less started messing up again. My husband called and the guys told him it was something new, that he would have to pay another $500 or more. Don't go to this guy. Find someone else.
Joe S Auto Care is a US Car Repair based in Harlingen, Texas. Joe S Auto Care is located at 1114 S F St, Harlingen, TX 78550, USA.
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